A very eye catching story has been circulating for a few days involving everyone’s favorite EMS system to hate, Detroit and a Paramedic who claims to have been reprimanded for giving a blanket to a person who was cold after a fire.
I was waiting to comment until the Detroit EMS Administration commented. Let’s just say I’m glad I wasn’t holding my breath.
As a Quality Manager I see this differently than most line medics might. On the surface a medic was doing the right thing giving a blanket to a cold person. It’s what we do most: Make bad days better. We all know most of the attaboy letters don’t involve medicine but instead note demeanor and comfort measures.
Seems like a non starter.
However, it seems there were some policies in place, whether you agree with them or not, regarding dispensing agency property.
Take a deep breath…I’m getting to my point.
Most Vice Principles have a list of trouble makers who are just under the disciplinary surface and are watching them like a hawk waiting for a reason, any reason, to bust them on a black and white policy violation.
I don’t know enough of the facts to pass a decision regarding the blanket, but I can tell you that if this was brought to my desk I’d ask how we solved all the other problems to be able to spend time on this. If there had been a decision to reprimand based on the Rules and Regulations, in my experience, there is more going on than meets the eye.
I wander the halls looking for my borderline crews to screw up on something so I can have a chat with them, sure, but more often I’m wandering looking for any chance to talk with them about how things are going.
This could have been a policy enforcement or the straw that broke the camel’s back.
Let’s just hope the camel doesn’t need a blanket.